Conditions of Use

Order Fulfillment: Orders will be processed for fulfillment within 24 business hours of receipt unless received after 12:00PM CST, in which case they will be processed the following business day (Orders may be delayed by increased holiday business, out-of-stock items, or unforeseen difficulties. CinLor Tech will make every attempt to meet shipping deadlines). If you request cancellation of an order after the order has shipped, you will be responsible for all shipping charges even if you refuse the package and do not sign for the delivery. Please note that our warehouse does not ship on weekends and holidays. A 15% restocking fee may also apply for any order cancellations.

Order Cancellation: Order cancellations must be processed over the phone with a service representative to guarantee no delays in the cancellation as we may not receive your email in time for the cancellation. Phone lines are available from 9:30am PST to 5:30pm PST Monday through Friday. Orders that have have been processed may not be eligible for cancellation. If you request cancellation of an order after the order has shipped, you will be responsible for all shipping charges even if you refuse the package and do not sign for the delivery. A 15% restocking fee may also apply for any order cancellations.

Order Acceptance Policy: Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CinLor Tech reserves the right at any time after receipt of your order to accept or decline your order for any reason. CinLor Tech reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verification or information before accepting any order. Please note that any verification process may result in a delay of shipment of order or result in the non-availability of an item.

Credit Card Declines: If your credit card is declined during order processing, you will be notified via Email and/or by telephone. You will have 7 days in which to contact us with a different credit card number or alternative payment method. If after 7 days we have not received a response, your order will be cancelled. Please note that this verification process may result in a delay of shipment of order or result in the non-availability of an item.

Verification Address Holds: If you have placed an order with a billing address other than what your credit card company has on file for you, your order will be held until we can verify the correct address. If you are shipping your order to an address other than your billing address, you may be required to provide further verification prior to shipment. Please note that this verification process may result in a delay of shipment of order or result in the non-availability of an item. Your order will remain on hold for 7 days, after which if we have not received a response to our requests for more information, your order will be cancelled.